Shipping & Delivery
- At this time, Razankesbeh.com ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Razankesbeh.com ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
- Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details. Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Razankesbeh.com is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
Don’t love it? Don’t worry—returns and exchanges are easy.
- We give our customers 14 business days from receipt of the item(s) to return back to us for an exchange or refund for US orders. Please note that returns/exchanges are not accepted for international orders.
The customer is responsible for return shipping and handling fees. Shipping and handling costs are non-refundable. We are also not responsible for lost or stolen merchandise. Damaged items are only valid for an in-store credit only. Damages to items must be reported within 14 days of the purchase date and prior to wearing the item.For packages refused by customers, there may be additional shipping cost charged by carrier.
The package must be returned with original package, all the returns without original package will be refused; all the returns of used condition will not be accepted and will be refused.
All the returned packages with failure delivery, i.e., multiple delivery attempts, insufficient address information, or refusal, we are not responsible for the shipping and return shipping if applicable, store credit will be issued with deduction of shipping cost from the original payment according to the receipt of the returned packages.
Thank you for shopping with us! Please email us for any further questions, we would be happy to assist fully.
Gift Cards can’t be returned.
Before returning the package back to us for any reason, please request return merchandise authorization (RMA) number through by contacting us. Our representative will review your request within 24 hours and issue the RMA number per our return policy. They may refuse to issue RMA number is the request not following our return policy. After customers get the RMA number, please marked outside of the package. Any package without RMA # will be refused.